FAQs
What areas do you service?
South Sound Area: Eatonville, Graham, Puyallup, Lacey, Olympia, Yelm, Roy, University Place, Edgewood, Federal Way, Auburn,and Kent.
Do we need to be home when you clean?
No. We prefer our clients to provide us with a house key and/or an alarm code to enter the home. However, we can accommodate other arrangements, should there be a need.
Do you bring your own supplies?
We do bring our own supplies, including a vacuum. If you prefer something other than what we provide, we would be happy to use anything you provide.
What types of cleaners do you use?
Please see our list of cleaners in the Supplies section.
How do we pay?
You can either leave a check or cash for us on the day of cleaning or pay using PayPal. Payment is due at the time of service unless a payment schedule has been set up in advance. Weekly clients are able to set up a once a month payment schedule rather than paying every week.
What things are not included in a typical clean?
We do not do dishes, laundry, window exteriors, porches, or carpet cleaning. Also, for safety reasons, we do not clean things that are not easily reachable from a step stool (high windows or light fixtures).
What do you do when there is a lot of clutter?
We will clean under and around the clutter, within reason, but we prefer that most things are cleared from the counters and floors before we arrive.
How do you handle pets?
We are able to accommodate pets. For the majority of the cleaning pets are free to roam at will. However, when it comes time to clean the floors, we need to be able to contain them either outside, in a separate room, or in a kennel. We are happy to work with you to find a comfortable arrangement for you and your furry friends.
Am I able to create a custom cleaning list?
Yes! We are happy to discuss your specific needs, and from there we can create a custom cleaning routine especially for you.
Please feel free to call or e-mail us with any other questions that you might have!
Brilliantly Clean
Services, LLC
Here to simplify your life.
(253) 678-4868
Call for your FREE quote!
